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Services  /  Order-to-Cash

Accounts Receivable

We streamline accounts receivable operations through accurate invoicing, smart collections, automated cash application and customer reconciliations, helping you improve cash flow, gain visibility and strengthen financial control.

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How it works

Accounts Receivable workflow

7 connected steps, from first touch to final report, with automation handling the routine work and our team in control. Select any step to see exactly what is included.

  1. 01Invoice Generation & Delivery
    • Automated invoice creation from sales orders/contracts
    • Validating invoice details
    • Invoice delivery via email, portal or EDI
    • Saving invoices in finance drive
    • Assigning to correct revenue account / cost center
  2. 02Payment Tracking & Follow-up
    • Monitoring invoice due dates & aging
    • Automated, personalized payment reminders
    • Escalation workflow for overdue invoices
    • Updating payment status in ERP
    • Maintaining communication log with customers
  3. 03Collections Management
    • Data-driven risk scoring to prioritize collections
    • Initiating collections process
    • Negotiating payment plans where applicable
    • Writing off uncollectable receivables
  4. 04Cash Application
    • Receiving & identifying incoming payments
    • Automated matching of payments and remittances to open invoices
    • Handling partial payments & unapplied cash
    • Recording receipts in ERP
    • Processing refunds & credit notes
  5. 05Customer Reconciliation
    • Periodic customer account reconciliation
    • Resolving disputed invoices & deductions
    • Issuing credit/debit notes to correct discrepancies
    • Automated duplicate billing detection
  6. 06AR Back Office Support
    • Addressing accounts receivable queries
    • Building relationships with customers
    • Coordinating with stakeholders
    • Credit limit review & data-driven creditworthiness assessment
    • Segregation of duties & internal controls
    • Audit trail maintenance
  7. 07Reporting & Analytics
    • Aging receivables reports and dashboards
    • Days Sales Outstanding (DSO) tracking
    • Data-driven cash flow forecasting
    • Bad debt provisioning & write-off reporting
    • Accruals reporting at period-end

Continuous improvement

Measure. Analyze. Improve.

Step 1

Measure

  • Track DSO, collection rates and overdue balances
Step 2

Analyze

  • Automated trend detection and root causes of late payment
Step 3

Improve

  • Automate reminders and cash application
  • Refine credit controls

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